Last updated: 10.03.2014
1. What information do we collect, store and use?
We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of our website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, language used and website navigation patterns);
(b) information relating to any transactions carried out between you and us on or in relation to our website, including information relating to any purchases you make of our services;
(c) information that you provide to us for the purpose of registering with us (including, but not limited to name, email address, password, contact details, address, payment details, etc.);
(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
(e) any other information that you choose to provide to us by email or using the feedback tool (powered by UserVoice); We would like to point out that we may collect and store the information that you provide to us for the purpose of creating HTML emails using our services (including but not limited to, uploaded designs, email tags, email texts, HTML email attributes, exported or downloaded emails and more) but we will never access or have a look on any emails created by our users without their express consent, provided in written form by either email or post.
2. Using your personal information
We may use your personal information to:
(a) administer our website;
(b) improve your browsing experience by personalising our website;
(c) enable your use of the services available on our website;
(d) send to you goods and/or supply to you services purchased via our website;
(e) send statements and invoices to you, and collect payments from you;
(f) send to you general (non-marketing) commercial communications;
(g) send to you email notifications which you have specifically requested;
(h) send to you marketing communications relating to our business which we think may be of interest to you by email (you can always inform us at any time if you no longer require marketing communications);
(i) deal with enquiries and complaints made by or about you relating to our website;
(j) keep our website secure and prevent fraud;
We will not use your personal information to:
Where you submit personal information for publication on our website, blogs or feedback tool, we will publish and otherwise use that information in accordance with the license you grant to us.
We will not provide your personal information to any third parties for the purpose of direct marketing without your express consent. We will not share, sell or rent your personal information to anyone for any reason.
We reserve the right to disclose personal information of our users if the Authority requires so. We might take such action if we believe it is necessary to:
(a) conform to the law or comply with legal processes served on us;
(b) protect and defend the rights and/or property of Mailmalade Ltd, our website and/or our users;
(c) protect the security of our website and/or our users.
We will always notify you by email in the unlikely case this happens.
3. Ownership of the content created by our users
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both “session” cookies and “persistent” cookies on our website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date. Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies.
5. Services provided by third parties
6. Mailmalade account synchronization with Campaign Monitor and MailChimp accounts
As part of the email exporting process, our users can synchronize their Mailmalade account with their accounts in Campaign Monitor and MailChimp. This synchronization is aimed at easing the whole process of creating emails and launching email marketing campaigns.
Mailmalade have no commercial agreements with Campaign Monitor and/or MailChimp.
7. Links to other web sites
Be cautious when you leave our website and we recommend you to always read first the privacy policies of all websites you navigate, especially those that collect personal information.
Mailmalade have no commercial agreements with other websites.
8. Information right
You have a legal right to inspect any stored data concerning your person, and also the right to demand their correction or deletion, and to withdraw your consent for their further use. In some cases, if you are a registered user of the services provided by Mailmalade, we may offer you the possibility of inspecting these data online, and even of deleting or modifying the data yourself. If you wish to obtain information on your personal data, or want us to correct or erase such data, or if you have any other questions concerning the use of personal data held by us, please contact us by email or post.
If you communicate with us by email, please take note that the content of unencrypted emails can be intercepted and openly read by unintended parties. For this reason, we recommend that confidential information should be transmitted in encrypted form or sent by post in the traditional way.
By using our website or our other services, you implicitly agree to accept the use of your personal information as specified above.
10. Contacting Us
145-157 St John Street
London, EC1V 4PW
Mailmalade Ltd is a company registered in England and Wales with company number 08765799.
145-157 St John Street
London, EC1V 4PW